FlexAbility - Holistic Occupational Therapy and Hand Therapy (“us”, “we”, or “our”) is committed to protecting your privacy.

 

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.flexabilitytherapy.com) and use our services.

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1. Information We Collect

We may collect the following types of personal information when you use our website or services:

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• Personal Identification Information: Name, email address, phone number, postal address, date of birth.

• Health Information: If you inquire about or engage in our therapy services, we may collect relevant health-related information with your consent.

• Payment Information: If you make a payment for services, we may collect billing details and transaction information.

• Technical Information: IP address, browser type, operating system, and website usage data.

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2. How We Collect Information

We collect information in the following ways:

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• Directly from you: When you fill out forms, book appointments, or contact us.

• Third parties: When authorized by you (e.g., referrals from healthcare providers).

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3. How We Use Your Information

We use your information to:

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• Provide occupational therapy and hand therapy services.

• Communicate with you about appointments, inquiries, and updates.

• Process payments and issue invoices.

• Improve our website and user experience.

• Comply with legal and professional obligations.

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4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

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• With Healthcare Professionals: When necessary for your treatment and only with your consent.

• Service Providers: With trusted third parties (e.g., payment processors) to help us operate our business.

• Legal Requirements: If required by law or regulatory authorities.

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5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights and Choices

You have the right to:

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• Access, update, or correct your personal information.

• Withdraw consent for the collection of sensitive information.

• Request the deletion of your personal data where applicable.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@flexabilitytherapy.com.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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8. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

FlexAbility - Holistic Occupational Therapy and Hand Therapy

info@flexabilitytherapy.com

+61 433 445 601

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By using our website and services, you agree to the terms outlined in this Privacy Policy.